General information

Shopping addiction at a glance

Anyone can be affected, regardless of age or income, and both men and women can suffer from shopping addiction. However, the exact nature of the disorder varies greatly from person to person, both in terms of the frequency of purchases and the quantity and value of the goods bought. The consequences of a shopping addiction, albeit varying in intensity, are often not only considerable financial damage but also emotional and social withdrawal from the social environment and even massive conflicts due to theft of money or fraudulent purchases.

Help and advice

If you are unsure whether your purchasing behavior is problematic, contact an advice center and get advice free of charge and anonymously if you wish.

The counselors are bound to confidentiality.




Am I at risk or already addicted?

start test

We advise on the following topics

We are your online and on-site advisory team

The quick route to advice.

Frequently asked questions about online advice

Addiction counseling is generally free of charge and can also be anonymous if you wish. The counselor will discuss your concerns with you and listen to your problems and worries. You will then decide together what further steps to take. Counseling sessions, whether in person, by email or via chat, always remain confidential.

You can register at the selected advice center under "Login". If you book an appointment or send an email inquiry, you can also register there. Of course, this login is also anonymous if you wish, as you only need to create a user name and password to register.

The addiction counseling centers can be reached by telephone during business hours.

If you need help outside these hours, please contact the nationwide Addiction & Drugs Hotline (phone: 01806 313031).

If you have difficulties, try reloading the page. If you still have problems, it is best to contact the advice center by e-mail or telephone so that an appointment can still take place.

In principle, counseling is open to everyone. Regardless of whether you are affected or a relative.